Kyle Graham is scared of just about everything and he cannot communicate his fears. His mother Nicola knows that Kyle wants to be left alone, safe and secure in his autistic world. However, her fierce determination to break into Kyle's world has placed an intolerable strain on her marriage. Her husband Rob, although equally devoted to his son, is frustrated by Nicola's relentless challenging of Kyle's condition. Into this maelstrom of conflict comes Thomas, a golden retriever puppy. Nothing could prepare Nicola and Rob for how Thomas unlocks the door to a personality they never knew their son had.